Terms And Conditions

Effective Date: June 26, 2026

Welcome to Renisto Pharma. These Terms & Conditions govern your use of our website and the purchase of pharmaceutical products from us. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.

1. Business Nature

Renisto Pharma is a Business-to-Business (B2B) pharmaceutical supplier. Our products are intended for sale only to authorized businesses, including:

  • Pharmaceutical distributors
  • Wholesalers
  • Retail pharmacies
  • Hospitals
  • Clinics
  • Licensed healthcare institutions
  • Other eligible business entities

We reserve the right to request valid business registration, GST details, drug license, or other regulatory documents before processing any order.

2. Eligibility

By using our website, you confirm that:

  • You are at least 18 years of age.
  • You are authorized to represent the business placing the order.
  • All information provided is accurate and complete.
  • You are legally permitted to purchase pharmaceutical products under applicable laws.

3. Product Information

We strive to ensure that all product descriptions, images, specifications, and pricing are accurate. However:

  • Product images are for illustrative purposes only.
  • Packaging may vary from manufacturer updates.
  • Availability is subject to stock.
  • We reserve the right to correct pricing or product information errors without prior notice.

4. Orders

All orders placed through our website are subject to acceptance and availability.

We reserve the right to:

  • Accept or reject any order.
  • Cancel orders suspected of fraud or unauthorized activity.
  • Request additional documentation before processing.
  • Limit quantities of products supplied.

An order confirmation does not constitute final acceptance until the order has been verified and approved.

5. Pricing & Payment

  • All prices are subject to change without prior notice.
  • Applicable GST and other taxes will be charged as per Indian law.
  • Payment terms will be communicated during order confirmation unless otherwise agreed.
  • Orders may require advance payment or partial payment.

6. Shipping & Delivery

We aim to dispatch orders promptly; however:

  • Delivery timelines are estimates only.
  • Delays caused by courier services, weather, government restrictions, or unforeseen circumstances are beyond our control.
  • Risk of loss passes to the customer upon delivery to the shipping address.

Customers are responsible for providing accurate delivery details.

7. Returns & Replacements

Due to the nature of pharmaceutical products:

  • Medicines are generally not eligible for return once delivered.
  • Returns or replacements may be accepted only in cases of:
    • Wrong product supplied
    • Damaged products during transit
    • Manufacturing defects
    • Expired products (if supplied)

Claims must be reported within 48 hours of delivery with supporting photographs and invoice details.

Approval of returns is at the sole discretion of Renisto Pharma.

8. Regulatory Compliance

Customers agree to comply with all applicable:

  • Drug and pharmaceutical regulations
  • Licensing requirements
  • Import/export laws (where applicable)
  • Government rules relating to storage, sale, and distribution of medicines

Renisto Pharma reserves the right to refuse sales where legal compliance cannot be verified.

9. Intellectual Property

All website content, including:

  • Logos
  • Product listings
  • Text
  • Graphics
  • Images
  • Website design

is the property of Renisto Pharma or its licensors and may not be copied, reproduced, or distributed without prior written permission.

10. Limitation of Liability

To the maximum extent permitted by law, Renisto Pharma shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits
  • Business interruption
  • Delays in delivery
  • Misuse of pharmaceutical products after delivery

Our total liability shall not exceed the value of the products purchased.

11. Warranty Disclaimer

Products are supplied in accordance with the manufacturer’s specifications.

Renisto Pharma does not provide additional warranties beyond those required by applicable law.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

13. Website Availability

We do not guarantee uninterrupted access to our website and may suspend or modify the website without prior notice for maintenance or operational reasons.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts in the location where Renisto Pharma operates.

15. Changes to Terms

Renisto Pharma reserves the right to update or modify these Terms & Conditions at any time.

Revised Terms will become effective immediately upon publication on the website.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Renisto Pharma

📞 Phone: +91 62391 61725

📧 Email: renistopharma1@gmail.com